The short version
This website has no accounts, no logins and no database of visitors. The contact form does not send anything to a server of ours. We do not sell data, we do not run advertising trackers, and we do not build profiles of the people who read this site.
The rest of this page explains that in enough detail to be checkable.
Who we are
Mx Solution is a technology studio based in Dohad, Gujarat, India, operating the website at https://mxsolution.in. For anything on this page, message us on WhatsApp or call +91 91573 02004.
Information you send us
The contact form on this site has no backend. When you press send, it opens WhatsApp with your message already written out — your name, your phone or email, and what you told us isn't working. Nothing leaves your device until you press send inside WhatsApp, and nothing is stored by this website at any point.
That means the message reaches us the same way any WhatsApp message does, and is handled by WhatsApp under Meta's own privacy terms. The same applies if you message us on WhatsApp directly, or call the number listed on the site.
If you book a call, that booking is handled by Cal.com. You give them your name, email address and a time; they pass it to us and add the meeting to both calendars. Their privacy terms govern what they do with it.
Once an enquiry reaches us, we keep it for as long as we are talking to you and for a reasonable period afterwards, so that we can pick up a conversation you restart. Ask us to delete it and we will.
Information collected automatically
We use Vercel Analytics to understand which pages get read. It is cookieless: it records aggregate page views along with coarse details such as the referring site, the country, and the browser and device type. It does not set a cookie, does not follow you to other websites, and does not identify you.
Our hosting provider also keeps standard server logs, including IP addresses, for security and for diagnosing faults. These are kept short-term and are not used to identify visitors.
What we don't do
- No advertising or retargeting pixels of any kind
- No cookies set by this site for tracking or advertising
- No selling, renting or sharing of personal data with data brokers
- No newsletter sign-up, and no mailing list you can end up on by accident
- No calls to Google for fonts — the typefaces are downloaded at build time and served from our own domain, so reading this page does not tell Google you were here
Why we use what we collect
- To answer your enquiry, quote for work, and carry out an engagement you have asked us for
- To keep the site working, fast and secure
- To understand in aggregate which pages are useful, so we can write better ones
- To meet a legal or tax obligation where one applies to us
We do not use your information for anything else, and we do not make automated decisions about you.
Who else is involved
A small number of service providers necessarily handle data as part of running the site:
- Vercel — hosting, delivery and cookieless analytics
- Meta / WhatsApp — every message you send us through WhatsApp
- Cal.com — call bookings made through the booking link
Each operates under its own privacy terms. Some of them process data outside India, which is a normal consequence of using internet infrastructure.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us what personal data of yours we hold, ask us to correct it if it is wrong, ask us to erase it, and raise a grievance if you are not satisfied with how we have handled it.
Message us on WhatsApp or call +91 91573 02004 and we will respond within a reasonable period. There is no charge for asking.
Children
This site sells business services and is not directed at children. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
If the site changes in a way that changes this policy — a form that actually stores something, a new analytics tool — we will update this page and the date at the top of it. We will not quietly widen what we do and leave the old text standing.
Contact and grievances
Questions, requests and complaints about privacy: message us on WhatsApp, call +91 91573 02004, or write to us at Dohad, Gujarat, India.